Return & Refund Policy

At hkfpurse.shop, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we want to make the return and refund process as seamless as possible for you.

We have a 30-day return policy, which means you have 30 days from the date of purchase to return an item for a refund or exchange. To initiate a return, simply contact us with your order details, and we will provide you with further instructions.

Once we receive and inspect your return, we will notify you regarding the status of your refund. If the return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refunded amount to reflect in your account depending on your payment provider.

Our goal is to ensure that every customer has a positive shopping experience with us. If you have any questions or concerns about our return and refund policy, feel free to reach out to our customer service team who will be happy to assist you.

Shop with confidence at hkfpurse.shop knowing that we are here to support you every step of the way!